They can be consumed at any time of day.
But, keep in mind that products like CREAMERsIf you take them with coffee, try to do so in the morning, or with decaffeinated coffee if it's close to bedtime. The same goes for Matcha. MATCHA LATTE and Chai LATTE for its green and black tea content.
Frequent questions
FREQUENTLY ASKED QUESTIONS
When is it advisable to take the products?
Can I combine or mix several of your products?
Yes, you can combine all of our products with each other, except for:
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-Keep in mind if you want to consume the
Can I take the products with any beverage? And with food?
You can consume them with your favorite beverage (milk, coffee, plant-based milk, etc.). For example:
-CREAMERs: We recommend taking it with coffee, although you can also combine it with milk/vegetable drink, smoothies, yogurt, etc.
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-Puree
-Proteins: with water or vegetable drink but you can also add them to smoothies.
We give you ideas in the ebooks! There are products that can be incorporated into recipes or eaten directly as a snack.
How can I measure quantities?
-One dessert spoon corresponds to 5g.
-One tablespoon corresponds to 10g.
-Our
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Payment methods.
Our payment methods are: Visa, Mastercard, Bizum, Apple Pay, Google Pay, Amazon Pay, Paypal and Scalapay (Your payment is split into 3 equal monthly installments).
We do not accept cash on delivery.
Do you have a physical store?
We don't have a physical store, but there are shops and cafes that stock our products. Write to us indicating your province, and we'll let you know if there's one nearby.
Can the products be taken during pregnancy and breastfeeding?
Yes, they are suitable for pregnant or breastfeeding women. Our products are food, and none of their ingredients are contraindicated. They are suitable for the general population, including children and the elderly.
We do not recommend the use of
Occasional or moderate consumption of star anise by the mother may be compatible during breastfeeding.
In the case of the
However, if you have further questions, consult your doctor before consuming any food during pregnancy, breastfeeding, or if you are taking medication.
Are the products suitable for diabetics, celiacs, and lactose intolerants?
Yes, all our products are sugar-free, gluten-free, and lactose-free.
Are the products vegan?
All our products are vegan except for
Free shipping.
Shipping costs within the peninsula are free for orders over €50.
In the Balearic Islands, they are free for orders over €100.
Canary Islands, free shipping on orders over €150.
For Ceuta and Melilla, as well as international shipments, you can see the shipping costs in our policy or in the final step of your order.
I just placed an order, when will I receive it?
Our orders arrive within 48-72 hours in the Iberian Peninsula and the Balearic Islands. To the Canary Islands, it takes 6 business days. (During sales or holidays, it may take a little longer.)
You will receive your order within the specified timeframe, depending on the destination and shipping type requested. Shipments are made Monday through Friday, from 2:00 PM to 6:00 PM. Therefore, if you place your order before 12:30 PM, it will be shipped that day. However, if you place your order later, the delivery time will begin the following business day.
Orders placed on Friday at 12:31 p.m. will be shipped the following Monday.
Can I return a product? How?
If you want to return a product, you have 30 days from the date you received it to do so. The email sent once your order has been received will provide an option to return the desired product; you must do so from there.
The product must be unopened, and you will receive a refund once we receive it at our warehouse. Shipping costs will be the customer's responsibility.
If you receive the order with quality problem, it has arrived defective or broken, please contact us within 2-3 days through our email. aloha@baiafood.com espespecifying the order number, a photograph or video where the defect can be seen and a photograph of the delivery note.
We'll exchange the product, provide a one-year voucher for the same value, or refund it (the consumer's choice), including shipping costs.
Finally, if the product isn't what you expected, you haven't noticed the desired effects, or you don't like the taste, you can request a return and refund of the product within 30 calendar days, assuming the consumer's responsibility for the shipping and return costs.